It seems this establishment would want to protect everyone, staff and patrons. This does surprise me since our region has been above 15% almost 20% for the last 24 days. We have been told at the Dallas locations that wearing a mask is a corporate mandate but it is not being followed at this location. We grabbed a drink at the bar and the female bartender was wearing hers as well as some of the servers we saw but other servers bringing food into the theater did not. I guess in the morning I will contact the BBB and file a complaint.We love this place and have come here many times however since the pandemic we have noticed the GM is not wearing his mask and the kitchen staff pouring your water and soft drinks are not either. We live 1 1/2 hours away, so it's not like we can just run up there and talk to a manager. We have called 3 different phone numbers and tried calling many many times over the last two days, left messages and 'NO ONE' has called us back. The next day my daughter called me, both charges were on her account (so that means that I signed a ticket that had been ran on her card thinking it was on my card) and also it appears the waitress added herself a tip onto the $38.64 ticket. The waitress said she would 'split' the ticket, when she brought back the tickets with our debit cards instead of being 'split' one was for $21.65( to which I added a tip) and the others was for $38.64 (where no tip was added (my daughter had marked a line thru the tip area, because I had agreed to leave one), we made sure the orders had the right products on them and signed the tickets then left.

The service was terrible, and we waited forever for our beneigts, practically didn't get them till we were heading out. We enjoyed the movie but the dining experience not so much.

Tyler movie grill